Copies also suffer from degradation over time. We've been here, well you and some of the others, have been here a very long time indeed. [ That probably was not a particularly comforting thought, but Will wasn't going to Molly Coddle.

He was finally moving forward with applying shampoo to his hair, the sound of his body shifting under the water a clear indicator that he's gotten on about the business of actually washing. ]

Though if he did a reboot from an earlier copy, one that hadn't backed-up the most recent memories, that would make sense. [ Twisted, incredibly disquieting sense. Especially if they had been infected with some sort of virus; you wouldn't want a back-up that contained the virus, it would simply replicate the problem you were trying to fix. ]