[Christ, he really hadn't meant to unlock this well of emotion. He hadn't meant to make Enoch cry. John's not unfamiliar with people crying. He's been to war. Men cry in terror, in grief. He's run with Sherlock long enough to see it as well, the families and loved ones of murder victims. It's heart-breaking, even more-so when he can't actually do anything to help Enoch in this moment. Nothing except be a willing ear over the phone.]

It was all wrong, Enoch. Everything they did was wrong and we're going to find whatever or whoever did this and stop it from ever happening again. I promise.