[He's a strange sounding fellow, Kesara thinks, hard to read. She needs to hear more, which means treading delicately. She lowers her voice in keeping with his, a gentle and happy tone.]

Of course, my lord, I'm ever so sorry, I didn't realise your rank - oah, that was foolish of me! Thank you for speaking to me.

[The thanks is genuine, and even the apology is not all affected. She's not sure what rank ought to mean in Norfinbury, but she knows that for people who have rank, it tends to be important no matter the circumstances.]

It's true that they don't come inside buildings often, but it does happen, I do think. And even if they don't come inside, they can sit outside and wait... I've heard that that happened before, more than once!